Choosing a reliable locksmith company is essential to ensure quality service, security, and fair pricing. Here’s a step-by-step guide to help you pick a trustworthy locksmith:
1. Check for Proper Licensing and Certification
Ensure the locksmith is licensed (if required in your state/country).
Look for certifications from reputable organizations like Associated Locksmiths of America (ALOA) or Safe and Vault Technicians Association (SAVTA).
2. Verify Insurance and Bonding
A reliable locksmith should be insured and bonded to protect you from liability in case of damage.
3. Look for Local, Established Businesses
Choose a locksmith with a physical address (not just a P.O. box).
Avoid companies with generic names (e.g., “24/7 Locksmith”) that may subcontract to unreliable technicians.
4. Read Online Reviews
Check Google, Yelp, and BBB (Better Business Bureau) for customer feedback.
Watch out for fake reviews (e.g., overly positive or repetitive comments).
5. Ask for Recommendations
Get referrals from friends, family, or local businesses.
Check with your apartment management, auto dealership, or insurance company for trusted locksmiths.
6. Get a Price Estimate Upfront
A reputable locksmith should provide a clear quote before starting work.
Be wary of extremely low prices (could be a scam) or vague pricing.
7. Avoid “Drill-and-Replace” Scams
A dishonest locksmith may insist on drilling your lock unnecessarily to charge more.
A skilled locksmith should be able to pick or decode most locks without destruction.
8. Check for 24/7 Availability (If Needed)
If you need emergency services, ensure they offer round-the-clock assistance.
9. Ask About Identification
A professional locksmith should arrive in a marked vehicle and provide company ID.
10. Trust Your Instincts
If something feels off (e.g., unmarked van, cash-only demands), look for another provider.
Red Flags to Watch For:
No physical address or local presence
Demands cash-only payments
Refuses to provide a written estimate
Uses a generic 800 number instead of a local contact
Pressure tactics or urgency to drill the lock